Contact Us
Got a question about one of the sweepstakes casinos on our list, spotted something out of date, or just want to flag feedback about our coverage? Here's how to reach us and what to expect once you do.
How to reach our team
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days. If your enquiry relates to a specific operator, mentioning the site name and the issue you ran into helps us look into it faster.
What we can help with
- Questions about how sweepstakes casinos work, including the Gold Coins and Sweepstakes Coins model.
- Corrections if you believe an offer, editorial rating, or piece of information on the site is outdated.
- Feedback on your own experience with a platform we've covered, whether positive or negative.
- General suggestions for platforms or topics you'd like to see us cover.
We're not able to resolve account issues, redemption disputes, or verification problems on an operator's platform directly — those need to go through the sweepstakes casino's own support team, since we don't manage accounts or process any redemptions ourselves.
Why accuracy matters to us
Sweepstakes casinos change their welcome offers, eligible states, and terms fairly often, and laws around this model continue to evolve state by state. Because of that, we rely partly on reader feedback to keep our list of sweepstakes casinos current. If you notice that a state restriction, redemption threshold, or promotional detail has changed since our last review, we genuinely want to know.
A note on independence
Sweepstakes Casinos may earn a commission when readers sign up through links on this site. That relationship never decides how an operator is ranked or reviewed — our ratings are based on the criteria we set out in our reviews, not on which platform pays the most.
Before you write in
A few common questions are already answered elsewhere on the site and might save you a message:
- For questions about eligibility, age requirements, or how to play within your limits, see our Responsible Gambling page.
- For details on how the site operates and who's behind it, visit About Us.
- For the legal terms that govern use of this site, check our Terms and Conditions.
What happens after you contact us
Once we receive your message, we'll read it, check any relevant facts against the operator's current terms where applicable, and reply directly to the email address you used. If a correction is needed, we update the relevant page and note the fact-check date. We don't sell your contact details or use them for anything beyond responding to your enquiry.